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Helping Software Vendors and their Consulting Partners
leverage the Voice of Customers as a Strategic Business Advantage

 

Do these challenges sound familiar?

  • You can't easily articulate your product value proposition for implementation / time-to-value
  • You're struggling with how to differentiate your offering with peers competitively
  • Harnessing your references & VOC is difficult. You don't have any comparisons or idea 'what good looks like'
  • You want to grow your business and are thinking about using partners, but you aren't sure the returns are worth the risk and focus to build this out

Raven Assess is built with you in mind

and will help you effectively harness the following critical data to grow your business.

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VOC Data about Implementation

We'll work with you to conduct an independent analysis of your customer base and evaluate the current levels of satisfaction, value & delivery 

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Competitive Data & Marketing Positioning

We'll help you determine your strengths, weaknesses and areas of opportunity and show you how you compare to your industry peers

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Partner Ecosystem Planning

If you're thinking about building out your partner network for delivery, we'll help you determine your current baseline and provide expert opinion on what to consider and where to start.


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Chief Marketing Officers


Promote your brand, differentiate yourself from competitors, and enhance your go-to market strategy with unique insights from your own customers.

Chief Revenue Officers


Use insights from your VOC analysis to make your sales pitches more compelling and to provide validation.

Chief Experience Officers


Leverage your VOC data into a competitive advantage, using your insights to inform your go-to market strategy and make improvements.

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"Raven Assess enables Software Companies to leverage the VOC insight and transforms it into real Business Advantage, promoting the brand and differentiating their offerings."
 
--Trevor Brown, Advisory Services, Raven Intelligence