Raven Intelligence is a free, online peer review community to help Enterprise Software customers independently find their perfect Consulting partner. Raven consolidates the best partner options in a single place–across all major cloud software platforms. It gives UKG Consultants a place to promote their certifications and cloud project success and find customers looking for what they do best.

Raven Intelligence amplifies your customer’s voice and puts you in front of more UKG customer opportunities.
Raven Intelligence was designed to help consulting organizations reach more customers and showcase the great work they are doing in the most powerful source—customer reviews! Not only will you benefit from showcase your brand advocates on your profile, but you'll be able to arm your sales team with the reviews and data needed to shorten your sales cycle and close more deals.

View a short webinar on how the program works here:

Next Step:  Claim Your Firm's Profile & Get Reviewed

If you are part of a certified, UKG services partner organization, you can broaden your reach by claiming your free profile on Raven Intelligence and collecting active reviews to showcase your firm's work. With Raven's free profile, you are able to modify and control your firm’s profile, team details, awards and designations on free profiles. To get started, go to your firm’s page & clicking on the button “Own or Work Here–Claim Now". 

• Each phase can be reviewed separately
  • (e.g., Initial deployment (Phase 1), Add-on deployment (Phase 2, and not in the original SOW), and Optimization / Ongoing support services)

• Projects must be completed within the previous 24 months (We cannot accept reviews for projects that were completed over 24 months ago.)

**As soon as we receive and verify the customer's review, we will publish on your profile as well and alert you so you see the results immediately!

General Review Process Recommendations:

• Build your Raven Intelligence review process into your project-wrap up process
• Send the review request from an actual person's email (i.e. not from a group email, such as marketing@companyname.com)
• Send multiple reminder emails (this can be the same email, they don't have to be customized)
  • We recommend at least 3 reminders
  • Sometimes, it takes 4+ emails to hear back. Customers are busy and we understand that!
• Offer an incentive
  • Some ideas for incentives may be a gift card to a coffee shop (Starbucks or Amazon) or a charitable donation in the name of your client. 
  • Let us know if you are going to offer an incentive and we will send you customers' email addresses upon them completing a review

This template can be used to request new reviews from your customers.

Subject: Review Your Recent UKG Project Completed with (ABC Consulting / Your Name)

Dear {Customer Name} -

I'm requesting your feedback on a recent project that we've worked on together. This 5-minute survey will review your satisfaction with the project and will help identify best practices and opportunities for improvements.

This survey is facilitated by Raven Intelligence, an independent, 3rd party company that specializes in customer reviews for Enterprise Software consulting projects. Your review will help build out our firm's presence on Raven Intelligence and help other customers learn from your experience.

• Time Commitment: 5 minutes
• Your Privacy: Your personal data will never be shared without your permission, will be used only to validate the authenticity of this survey and will not be stored without your permission
• Your Feedback: Your review will be part of our profile on Raven Intelligence (anonymously)

Thank you in advance for your feedback and partnership!

Please click here to start your review.